Privacy and your data
What Tandilo stores, what it never does, and how to get a copy of your data or delete your account.
No bank connection
Tandilo never connects to your bank. Everything in your budget is what you typed in, so there are no bank passwords to share and nothing is read from your accounts.
What we store
- your account details (name, email, language, timezone);
- the budgets, accounts, transactions and recurring items you create;
- basic usage records, such as when you last signed in and which setup steps you finished — never your financial data.
We don't sell your data, show ads or use it to train AI models. The full details are in the privacy policy.
Getting a copy
Premium members can export transactions as CSV from Transactions. For a full copy of your data, contact support.
Deleting your account
Contact support from the email address on your account and ask for deletion. We delete your account and the budgets you own permanently — there is no soft-delete that lingers. Shared budgets owned by someone else stay with their owner.
Still stuck?
Write to us — a human answers every message, usually within 1–2 business days.
Contact support